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start:michaelworklog [2026/01/28 23:01] mcopelandstart:michaelworklog [2026/03/13 21:31] (current) mcopeland
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 **01-28-2026** **01-28-2026**
   * 0948 - Trident DVR checks 75% done - 3 hours   * 0948 - Trident DVR checks 75% done - 3 hours
 +
 +**01-29-2026**
 +  * Trident DVR checks - 2 hours
 +**02-01-2026**
 +  * Fix middleburg ellianos - removed gpu - configured headless RustDesk and AnyDesk, wrote script to autoconfigure headless remote access.
 +  * Fix Newberry - DW server was frozen - restarting DW did not resolve it. PC would not actually reboot - required manual reboot.
 +  * Dyne DVR checks up to ga073
 +  * 9 hours
 +
 +**02-02-2026**
 +  * Try to extract serials for Palatka
 +  * Finished up Dyne checks
 +  * Finished Other customers checks
 +  * Checked for issues with current windows updates before applying updates later.
 +  * 4 hours
 +
 +**02-03-2026**
 +  * Trident checks - up to 27 -1 hour
 +
 +**02-04-2026**
 +  - Trident checks - ivms troubleshooting - wytheville troubleshooting - 2 hours
 +
 +**02-07-2026**
 +  * Check help desk, verify dvrs/cameras of tickets. 1hr
 +  * Trident checks 2hrs
 +
 +**02-09-2026**
 +  * All Trident checks completed
 +  * Meeting
 +
 +**02-10-2026**
 +    * Checked help desk and resolved issues that I could.
 +    * Phone support of Kingsport with Brian
 +    * Dyne Checks %25
 +    * Set Chiefland cams to WDR
 +    * Removed "Kat" Fob from access at Chiefland
 +    * Configure inseego at Fairfield CD
 +
 +**02-11-2026**
 +  * Dyne Checks 75%
 +  * Slim Chickens Tupelo dvr troubleshooting - fwall company interface: dropped call after 1hr, issue not resolved.
 +  * Help Desk - checked dvrs of relevant tickets.
 +
 +**03-13-2026**
 +  * Completed other customer dvr checks
 +  * Compiled footage for Clarksville
 +  * Senatobia cutover
 +  * Troubleshoot CQ brunswick - requires a visit
 +  * Help Desk - monitored for downed cameras and investigated each message received
start/michaelworklog.1769641267.txt.gz · Last modified: 2026/01/28 23:01 by mcopeland