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--- start:nate_6-27-2025 [2025/06/27 14:54] – created nbhelms
+++ start:nate_6-27-2025 [2025/06/27 22:05] (current) – nbhelms
@@ Line 1: / Line 1: @@
   - emailed Matt Cohen with steps to start troubleshooting why Round Rock is offline
   - schedule Comcast tech to visit Shreveport saturday
-  -
+  - called Springfield about dvr 1 being offline and tried to get it back up, emailed Tammy once it appeared that dvr 1 was no longer functional
+  - completed dvr checks for other customers
+  - went back and did the dvr checks for all but one dyne locations that were stuck in a lock loop