**Troubleshooting Trident sites with Inseego** * Verify device is online in [[https://connect.inseego.com/inseego-connect/dashboard/home|Inseego Connect]] * Click on the site's device and then click on Connected devices * If devices missing - contact Area Mgr and request a local contact number to troubleshoot * Ask for pics of network setup, inseego, switches, dvr, phones etc * Verify all connected properly * if all else fails, restart inseego, NOT DURING BUSINESS HOURS