**Troubleshooting steps when no flags.**
  - 1.  Ensure the time is correct
  - 2.  If it is correct, reboot the DVR
  - 3.  If flags still don't come up, go to Storage settings and determine whether or not the hard drive is "Normal".
  - 4. If hard drive is Normal, attempt to format the hard drive.
  - 5. If all of this doesn't fix it, please escalate to the next tier of support